To support our customers day-to-day requirements we provide a range of ancillary services that are constantly reviewed to ensure they are at the front of technological advances.
Reliance Hosting
Our high-end hosting service provides a reliable environment for business critical websites and eCommerce stores. The servers exist in a virtual environment meaning we can deliver additional CPU, Memory and disk space as required. Key features include:
- Automatic failover, switching to your site to another server in the unlikely event of a hardware error.
- Dynamic load balancing shifts power to the applications that require it.
- All data is backed up and can be recovered in either the event of application failure or if data is deleted in error by yourself or one of your operators.
- UK based data centre with unlimited bandwidth.
We have hand picked the solutions comprising the Reliance Hosting product to bridge the gap between shared hosting and dedicated solutions, providing high-end power at a cost-effective price point.
Day to Day Website Support
To deliver great value, and timely assistance to our client community we offer an annual support agreement. The service includes:
- Minor website updates are covered meaning no unexpected charges.
- Telephone and email support for Fingertips CMS.
- Automatic updates for Fingertips CMS installed on your website.
- Discount on version upgrades of Fingertips CMS.
Co-Location Data Backup Service
In addition to the backup service provided with the Reliance Hosting product, we provide a further solution which provides a nightly transfer to a separate network space. Database information is kept historically for one month meaning that you can restore your website or application to any point in that time-frame.
Domain Registration
We can register the majority of domains on your behalf and in your company name. Our service includes maintenance of the domain and any associated DNS records.